Frequently asked Questions (FAQ)
Are you open over the lunch hour?
Where are you located and is parking available?
How long will it take to receive my order?
Where can I purchase these items?
Can I get a copy of this item in French?
Will a Divorce Kit meet my needs?
How do I obtain a Probate package to probate a will?
Where can I obtain information on writing a will and other user-friendly legal materials?
Which adoption kit do I need?
How do I find the Landlord and Tenant Act on your website?
How can I find an Alberta Government office phone number?
How can I find programs and services for the Alberta Government online?
How can I find the Highway Traffic Act on your website?
Who should I contact to book driving tests, and where can I obtain the Driver's Handbook?
Where can I obtain Federal Legislation?
Where can I obtain the Alberta Fire Code, Alberta Building Code, and Private Sewage Treatment manuals?
How can I contact the Employment Standards Board?
Where can I obtain the Out Of Province Vehicle Inspection Manual?
How can I obtain Historical Alberta Legislation?
Where can I find ASME Codes and Canadian Standard Codes?
Where can I obtain court forms?
Where can I obtain Power Engineering, Engineering, and National and International Code Books?
How can I obtain forms and information regarding Family Law, Child Support/Custody/Access/Restraining Orders and Court Procedure Manuals?
Where can I obtain a Personal Directive?
Who can provide legal advice or help me interpret legislation?
How do I find the Public Service Subsistence, Travel and Moving Expenses Regulation?
Is there a charge for shipping and handling?
Shipping and handling is included on orders delivered within Alberta. Shipping within Canada (outside of Alberta) costs $6.00 plus GST on orders of $19.99 or less, and $10.00 plus GST on orders of $20.00 or more. Shipping and handling for orders going outside of Canada are determined at the time of shipment based on weight and delivery location. The shipping and handling fee will be added to the purchase charges.
Are you open over the lunch hour?
Yes. The Alberta Queen's Printer is open from 8:15 am - 4:30 pm (including the lunch hour) Monday to Friday, excluding statutory holidays.
Where are you located and is parking available?
The Alberta Queen's Printer Bookstore is located on the Main Floor of Park Plaza, 10611 98 Avenue in Edmonton. Follow this link to see a map of our location. Parking is also indicated on this map.
How long will it take to receive my order?
Orders are processed within 2-3 business days and are sent via Canada Post.
Where can I purchase these items?
The Alberta Queen's Printer only has one location, in Edmonton on the Main Floor of Park Plaza, 10611 98 Avenue. Follow this link to see a map of our location.
Can I get a copy of this item in French?
Alberta Queen's Printer only publishes legislation in English.
Will a Divorce Kit meet my needs?
The Alberta Divorce Kit can be used in an uncontested divorce. For further information please contact the Family Law Information Centre in your area. Dial 310-0000 from anywhere in Alberta and ask for the Family Law Information Centre in your area or visit www.albertacourts.ab.ca/familylaw.
How do I obtain a Probate package to probate a will?
The item you require to probate a will is called the Surrogate Court Rules Package. It is only available in paper format; forms are not available electronically to download.
Where can I obtain information on writing a will and other user-friendly legal materials?
Contact the Legal Resource Centre at 201-10350 124 Street in Edmonton, 780-451-8764, or www.legalresourcecentre.ca.
The Private Adoption Kit includes the necessary forms for a spousal adoption, relative adoption and a private adoption. Adult Adoption Kits are only used when you are adopting someone who is over the age of 18.
How do I find the Landlord and Tenant Act on your website?
This item is called the Residential Tenancies Act. Additional information on Residential Tenancy issues is available from the Residential Tenancies Board by phone at 780-644-3000 or 780-427-4088 or on line at www.landlordandtenant.org or www.legalresourcecentre.ca.
How can I find an Alberta Government office phone number?
Dial 310-0000 from anywhere in Alberta and the government phone operators will direct your call. If you are calling from outside of Alberta dial 780-427-3167.
How can I find programs and services for the Alberta Government online?
Visit www.programs.alberta.ca.
How can I find the Highway Traffic Act on your website?
The correct name for this item is the Traffic Safety Act.
Who should I contact to book driving tests, and where can I obtain the Driver's Handbook?
Vehicle registrations, driver licensing and testing are handled through private sector companies known as registry agents and licensed driver examiners. A list of these agents is available at http://www.servicealberta.gov.ab.ca/617.cfm.
Where can I obtain Federal Legislation?
Federal legislation is available from several sources including the University of Alberta Bookstore at 780-492-4215; Justice Canada at http://canada.justice.gc.ca/eng/ or 1-800-0CANADA; other university bookstores across the province; or Audrey's Books in Edmonton at 780-423-8487.
These manuals are available from Learning Resources @ 780-427-2767 or http://www.lrc.learning.gov.ab.ca.
How can I contact the Employment Standards Board?
Dial 310-0000 from anywhere in Alberta and ask for the Employment Standards Board number in your area or dial 1-877-427-3731.
Where can I obtain the Out Of Province Vehicle Inspection Manual?
Call 310-0000 from anywhere in Alberta and ask for Alberta Transportation Communications in your area.
How can I obtain Historical Alberta Legislation?
Alberta Queen’s Printer has historical copies of the laws from 1996 to present. Charges may apply for historical legislation requests. If you are looking for legislation from prior to 1996 please contact us and we can help you find the appropriate source(s).
Where can I find ASME Codes and Canadian Standard Codes?
These are available from the Canadian Standards Association (CSA) in Alberta at 780-450-211 or 1-800-463-6727.
Where can I obtain court forms?
Contact Alberta Justice or visit a court office. Dial 310-0000 to obtain the contact information for your area, or visit the Alberta Justice Web site at www.albertacourts.ab.ca.
Where can I obtain Power Engineering, Engineering, and National and International Code Books?
These books are available from Power Engineering Books in St Albert at 780-458-3155.
Contact the Family Law Information Centre in your area. Dial 310-0000 from anywhere in Alberta and ask for the Family Law Information Centre in your area or visit www.albertacourts.ab.ca/familylaw.
Where can I obtain a Personal Directive?
Contact the Public Guardian's Office at 780-427-4525 or Alberta Seniors at 1-800-642-3853. Information is also online at www.seniors.gov.ab.ca/opg/PersonalDirectives/.
Who can provide legal advice or help me interpret legislation?
Alberta Queen's Printer is unable to provide any legal advice or interpretation of legislation. The government department responsible for the legislation may help, dial 310-0000 and ask for the department's communications area. The following contacts may also help: Lawyer Referral Services: 1-800-661-1095; Legal Aid Society of Alberta: 780-427-7575; free Legal Advice is also available from Student Legal Services of Edmonton at the University of Alberta: 780-492-2226.
How do I find the Public Service Subsistence, Travel and Moving Expenses Regulation?
This regulation is exempt from filing and is not available from Alberta Queen’s Printer. Copies are available through Alberta Corporate Human Resources on their website at http://www.chr.alberta.ca/legreg/travel/travel-regulation.pdf.
